🔒 Enterprise-Grade Security

Security & Compliance

Your voicemail data is protected by bank-level encryption and enterprise security controls designed for healthcare and professional services.

HIPAA Ready

Infrastructure designed for healthcare compliance

AES-256

Bank-level encryption for all sensitive data

Audit Trails

Complete access and activity logging

TLS 1.3

Secure data transmission and communications

Data Protection & Privacy

Your sensitive voicemail data is protected by multiple layers of enterprise-grade security controls.

End-to-End Encryption

All voicemail data is encrypted with AES-256 encryption before storage. Patient information and transcripts are never stored in plain text.

Complete Audit Logging

Every access to protected health information (PHI) is logged with timestamps, user identification, and activity details for compliance tracking.

Secure Data Deletion

Patient data is securely deleted using DoD 5220.22-M standards with triple-pass random data overwriting before file removal.

Access Control & Authentication

Multi-layered authentication with session management, password hashing (SHA-256), and role-based access controls ensure only authorized users access sensitive data.

Zero-Failure Security Architecture

Multi-layered protection for your sensitive data

Transmission Security

TLS 1.3 encrypted connections

Data Encryption

AES-256 encryption at rest

Access Control

Role-based authentication

Audit Compliance

Complete activity tracking

Healthcare & Enterprise Compliance

Built with healthcare and enterprise requirements in mind from day one.

HIPAA-Ready Infrastructure

PHI encryption and secure storage
Access control and authentication
Audit logging and monitoring
Secure data transmission
Business Associate Agreement available

Enterprise Architecture

Database-first architecture
Multi-tenant security isolation
Scalable infrastructure
99.9% uptime SLA
Disaster recovery protocols

Data Privacy

Zero data retention after processing
Customer-controlled data lifecycle
Secure deletion protocols
No third-party data sharing
Privacy-first design principles

Security Questions & Answers

Common questions about our security and compliance measures.

How is patient data protected during processing?

All voicemail transcripts and patient information are encrypted with AES-256 encryption before storage. Data is transmitted using TLS 1.3 protocols, and access is controlled through authenticated sessions with comprehensive audit logging.

Do you store voicemail files permanently?

No. VoiceWise AI processes voicemails and generates reports without long-term storage. Customer data lifecycle is controlled by you, and secure deletion follows DoD 5220.22-M standards when data removal is requested.

Can you provide a Business Associate Agreement (BAA)?

Yes. For healthcare customers requiring HIPAA compliance, we provide Business Associate Agreements that outline our responsibilities for protecting PHI and our security commitments.

What happens if there's a security incident?

We have comprehensive incident response procedures including immediate containment, investigation, and notification protocols. All security events are logged and monitored, with automated alerts for suspicious activity.

How do you ensure data isn't accessible to unauthorized users?

Multi-layered access control includes session-based authentication, role-based permissions, and database-level security. Every access attempt is logged with user identification, timestamps, and activity details for complete audit trails.

Ready for Enterprise-Grade Security?

Join healthcare professionals and enterprises who trust VoiceWise AI with their most sensitive communications.

Questions about security? Contact our team at security@voicewiseai.com